Virtual Assistant Services Provided
   Confidential - Professional - Quick TAT
100% Satisfaction Guarantee

Collins-Admin provides services ranging from the detailed such as transcription, report typing, statement typing, powerpoint presentations to the more general such as invoicing, letter typing, or correspondence.

No project is too big or too small!

Read on for a more detailed description of the services Collins-Admin offers.

Secretarial Services

  • Email Management-using a secure webmail service such as mail2web or setting email up on a program such as Microsoft Outlook, we periodically check the email and delete the junk and forward the important mail. 
  • Travel Arrangements

    • Car Rental-Give us the name of the town you need to rent the car from and we will call them and make the reservations for you so that it is available right away for you when you arrive

    • Flight Reservations-Send us the information of where and when you would like to fly out of and to where you are going and we will book the flight reservations for you

    • Hotel Reservations-Give us the information of when you would like to check in and check out, star rating you would prefer (if any), what town, what type of hotel room such as smoking, non-smoking etc, and even the name of the hotel you prefer to stay

    • Restaurant Reservations-Give us the name of the restaurant, what town (in case of chain stores) , number of people, and time and we will contact the restaurant for reservations

  • General Typing

  • Appointment Scheduling-Give us the information of what time you would like to set up a meeting as well as contact information and we will contact them and set an appointment as well as send a confirmation email to you and the other party.

  • Invoicing-Send us a template for invoices (or we can create one), client contact information, fee, service performed and we create them and send them back to you for verification of correctness and then either email them or postal mail them (with your return address) to the client.

  • Phone answering service (will be offered in very near future)-have your phone calls forwarded to a phone line specifically created for you that rings into our office. We will answer the phone with your company name, then either call you or email you as necessary to give you the results of those phone calls.

Word Processing

  • Transcription-send us the digital file via secure (username and password required) web-based application for file transfers, we transcribe them to your specification. The completed transcription is then uploaded or sent via email to you.

  • Correspondence-send us the information for who the correspondence is to go to whether it be subcontractors or clients etc as well as a handwritten copy or general outline of the purpose of the correspondence, we will create it, type it, and send it out to the required parties.

  • Form Creation-If you have a specific form you use that you would like to be a bit more professional send it to us and we will update it or you can send us the information that you would like in a form and in what software (word, excel, pdf etc) you would like it compatible with and we will create it from scratch.

  • Excel Spreadsheets-send us the information you would like included in the spreadsheet such as name, address, etc, how you would like it to be organized, and what kind if any advanced features you may like include such as calculations, and we will create it for you.

  • Report Typing-send us the information (pictures, files, websites etc) you would like included and what you would like the report to be about such as surveillance, witness statements, interviews, etc and we will create it for you and if necessary forward it to parties specified by you.

  • Statement Typing-either send us the outline of the statement taken or send us the whole handwritten statement and we will type it and put it in an easy to follow/read format.

  • Letter Typing-Same as correspondence

  • Powerpoint Presentations-send us the outline of what it is about and what the purpose is as well as what you would like included and we will put it into an organized, easy to understand powerpoint including graphics if required.

  • Newsletters-tell us what your newsletter is about, who the target market is and we will look for articles or use ones you provide to us, organize it, and be sure those interested in receiving it do either via internet or postal mail. Also, if you use constant contact or something similar, we will go in see the bounced emails and make sure that the emails do not receive the newsletter any longer or contact them to verify their new emails or if they would like to continue receiving the newsletter

Data Entry

  • Spreadsheets-if you receive spreadsheets from clients and they are not in the format you use, you can send them to us along with the correct format and we will fix them for you. Also if you use spreadsheets for contact management or other uses that need updated periodically, just send us the updates and we will update it.

  • Mailing Lists and Labels-send us the mailing list and we will create a word document to be used for your future mailings or create the labels for you. We also update and create mailing lists as necessary.

  • Mass Mailings-same as mailing lists and labels but we also create the letter needed for the mailing list. Give us the information you would like included and we will create the letters addressed to each individual contact and then send them out via postal mail with your company as the return address.

  • Customer Lists-Create and maintain lists of all previous, future and past clients

Other Services

  • Internet Research-if you need a report done or you are just in need of general internet research, tell us what you are looking for and we will look online for information that we can find.

  • Article submissions-Articles that you would like submitted to the various article banks, send us the article and we will locate the correct type of article submission site as well as place it in the correct category and if necessary submit it to offline resources as well.

  • Referral Service (written consent only)-if we have other clients that we know are looking for a specific type of investigation specialty that you offer, with your written consent we will notify them of your name, company and contact information so they can talk to you directly. ( This service is free to clients)
  • Private Investigator Forms- There are numerous different types of forms.  They are for sale at $29.95 for the whole bundle.

If you are in need of a service not listed here, contact us at 814-757-4345 or via our webform



Got a question? Want an evaluation of your business needs or just want to see if I'm up to the challenge? One phone call will get you the help you need.
Email Us
Call Us: 814-757-4345
_________

Located in Russell, PA
Serving Pittsburgh, PA;
Erie, PA; the Erie;
Pittsburgh metro areas
in Pennsylvania;
and the USA.

_________


Tidbits

06/04/08
Category: General
Posted by: tracy
Tracy Collins has been appointed to the board for MicroWebmasters Alliance. Read More....
06/03/08
Category: General
Posted by: tracy

Procrastinating? Learn how to deal with it.Read more....


 


Tracy Collins
Virtual Assistant
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